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Senior Product Manager, Mobile Performance and Reliability

  • Hybrid
  • New York
  • Full-time

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

$154,000.00 - $200,000.00

We are looking for a product manager to work with our App Enablement teams focused on improving the Etsy engineering experience for building Etsy apps.


As a Product Manager on App Enablement, you will be responsible for understanding the needs of the internal customers, defining and implementing product strategy to enable engineering to develop confidently and safely to deliver quality products. Do you find joy in deeply understanding internal teams’ needs and solving problems so that they can deliver more reliably and confidently? Do you enjoy working with engineering leaders to influence app engineering culture and practices as well as diving into the details to drive solutions forward? If so, this could be the perfect match!
 

This is a full-time position reporting to the Group Product Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. 

For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here.

What’s this team like at Etsy?

Enablement at Etsy is a group that supports internal teams. We build the platforms and tools for Data Science, Experimentation, Personalization, Product Development and our infrastructure is used by every engineering team. We measure our successes with adoption, reliability, and developer effectiveness, and we are always looking ahead to be the foundation for innovation and growth. The App Enablement teams enable engineers to build Etsy Apps with modern and consistent tools and practices by investing in app architecture, quality signals, delivery mechanisms, and education.
 

What does the day-to-day look like?

  • Pair closely with the Senior Engineering Manager to identify strategies and priorities for the 3 engineering squads

  • Spend time with Etsy app engineers to develop a deep understanding of their needs

  • Define OKRs and track progress against them, communicate plans and updates to cross-functional partners and leadership, and drive the execution of your roadmap to hit your team’s goals

  • Own your team’s success metrics, including impact to our business and customers

  • Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.


Qualities that will help you thrive in this role are:

  • Proven success in leading and developing high impact teams with meaningful goals

  • Understanding of observability concepts, including metrics, tracing, and logging frameworks

  • Experience working tools like Grafana, Bugsnag or similar platforms.

  • Experience working on tools and software for internal customers, App experience a plus

  • Proven ability to collaborate with engineering teams and understand technical trade-offs

  • Deeply inquisitive and a desire to understand the “why”

  • Ability to empathize with the customer and understand their need

Additional Information

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

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In the meantime, feel free to learn more about Etsy's work mode options too.

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