Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

What’s the role?

The Seller Services Team is focused on making Etsy the trusted partner for creative sellers, helping them thrive at any stage of their journey. We believe in the need to maintain a rigorous focus on craft and consistency in order to bring our strategy and mission to life. In this role, you will build a strong foundation for new sellers by improving the onboarding experience, working in close collaboration with cross-functional product partners in engineering, research, analytics, marketing and product management.

This is a full-time position reporting to our Product Design Director for Seller Services. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. 

For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our  work modes and workplace safety policies here.
 

What’s this team like at Etsy?
 

Product designers at Etsy work in a squad alongside a product manager, 4-6 engineers, a researcher and a data analyst. Together they drive their own part of the Etsy customer experience by delivering solutions to problems and getting feedback directly from customers.

What does the day-to-day look like?

• Lead independently or provide direction to your squad, stepping in where needed to ensure collaboration and progress.

• Facilitate discovery and conceptualization workshops that align teams efficiently, identifying experiments, measuring their success, and iterating toward broader strategic goals.

• Designing easy to use user flows and crafting polished, interactive prototypes that bring your team’s roadmap to life.

• Think and design at a systems level, crafting and influencing design systems to ensure consistency and scalability across projects.

• Share your work regularly with peers and leadership, incorporating feedback and collaborating closely with engineering to deliver high-quality results.

• You mentor designers by offering clear, actionable feedback in critiques, workshops, and team meetings, helping to elevate the quality of the team’s work.

• Actively participate in onboarding and encouraging a culture of engagement and collaboration within your design team.

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role:

• 4+ years of professional experience working in product design.

• A consistent track record of shipped work that demonstrates a strong understanding of design fundamentals, including visual hierarchy, interaction design, and the application of brand and system principles.

• Experience designing for native apps (iOS and Android) and are familiar with platform-specific interaction patterns. You can showcase examples of thinking cross-platforms.

• You’ve worked closely with cross-functional partners to identify and define new opportunities, and you’ve efficiently implemented ideas that deliver measurable positive results.

• You bring highly developed design skills and have examples to showcase in your portfolio. This includes crafting end-to-end flows, creating polished prototypes, demonstrating industry-standard interaction patterns, and applying a design system efficiently.

• Articulate ideas and design solutions clearly and thoughtfully.

• Share feedback thoughtfully and with clarity, and you easily incorporate feedback into your own work.

• Comfortable with ambiguity and know how to navigate and define projects where the problem space is well-understood but the solution space is less established.

• Positively add to team culture, bringing motivation, optimism, quality, and integrity to everything you do.

Additional Information
 

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
 
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.