Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

What’s the role?

As the Senior Workplace Program Manager, you will play a critical role in managing a broad range of Workplace and Capital Projects globally! You will focus on delivering seamless project execution across design, construction, and ongoing operational needs while ensuring alignment with Etsy’s evolving hybrid work strategy. You will collaborate across multiple Workplace verticals and cross-functional teams, including IT, Strategic Sourcing, Legal, and People Analytics, to name a few.

This position requires expertise in managing capital budgets, overseeing project management processes, and ensuring projects are delivered on time and within budget. You will also drive the continuous improvement of operating rhythms, global standards and PM tools (e.g., Monday.com), supporting streamlined project execution.

This is a full-time position reporting to the Senior Director, Global Workforce. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

This role requires your presence in Etsy’s Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here.

What does the day-to-day look like?

• Lead Corporate and Commercial Projects: Oversee all phases of capital projects, including budgeting, planning, design, construction, occupancy, and closeout. Ensure successful delivery within scope, time, and budget.

• Manage Third-Party Resource Management: Manage contracted project delivery teams (consultants, contractors, vendors) to ensure effective execution. Source and qualify project resources, conduct RFP processes, and recommend vendors to clients.

• Manage Global CapEx Budget: Oversee the global Capital Expenditure (CapEx) budget, working closely with Strategic Finance, Accounting, and internal teams to ensure projects are completed within scope, on time, and on budget. Manage the construction bid process, vendor onboarding, and track payments and change orders.

• Drive Cross-Functional Collaboration: Partner with internal teams (Workplace, IT, HRIS, Legal, etc.) and external consultants (architects, contractors, vendors) to ensure strategic alignment and the smooth execution of projects, including workplace technology integration and infrastructure management.

• Optimize Project Management Systems: Lead the oversight and continuous improvement of project management tools (e.g., Monday.com, Intraknit) to ensure efficiency and consistency across global teams. Implement systems for tracking project progress, including RACI charts, status reports, and project timelines.

• Maintain Workplace Operating Plans: Create and maintain Workplace playbooks, operating manuals, and global standards to ensure consistency across regions.

• Support Metrics & Insights: Develop and collect workplace metrics and utilization data to inform decision-making. Provide insights and recommendations to workplace leadership to ensure that workspace strategies align with business goals and optimize operational efficiency.

• Oversee Global Workplace Procurement: Lead the workplace procurement process, partnering with Strategic Sourcing to manage global service vendor contracts, ensuring timely and cost-effective vendor selection, contract negotiations, and ongoing vendor performance.

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• 7-10 years of experience in project management, including managing corporate construction and workplace design projects at scale.

• Expertise in Architectural Drawings: Ability to read, interpret, and manage architectural plans, specifications, and project documentation (submittals, shop drawings, etc.).

• Leadership & Team Management: Proven experience leading and mentoring cross-functional project teams to successful outcomes. You are a trusted leader who fosters collaboration and builds a high-performance, psychologically safe environment for your team.

• Strategic Problem-Solving: A creative, analytical problem solver with the ability to synthesize complex information and identify innovative solutions that drive business impact.

• Independent & Agile: You are comfortable working independently to define and tackle ambiguous challenges, prioritizing and delivering results quickly. You have a strong understanding of the importance of continuous reflection and adapting plans based on new inputs.

• Clear Communicator: You think and communicate clearly, building strong relationships and trust across all levels of the organization—from C-suite to team members. You are comfortable presenting and updating senior leaders with concise, actionable insights.

• Influential & Collaborative: You excel at influencing outcomes and rallying teams, even without direct reporting lines, to achieve project goals and drive business results.

• Process-Oriented: You are highly organized with strong time and knowledge management skills. You are adept at managing multiple active work streams and ensuring projects are delivered efficiently and effectively.

• Commitment to Etsy’s Values: You are passionate about Etsy’s mission and values and will bring that passion into every project you manage, ensuring that workplace strategies support a thriving, diverse, and inclusive culture.

• People Management: You are skilled in engaging and motivating your team to meet objectives, providing timely feedback, coaching, and opportunities for growth.

• Ability to travel internationally occasionally may be required, depending on project needs.

Additional Information

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.