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Staff Product Manager, Checkout Experience

  • Hybrid
  • New York
  • Full-time

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

$185,000.00 - $241,000.00

What's the role

We are looking for a Staff Product Manager to lead development of our checkout experience within Etsy Payments.

This role owns the strategic vision for checkout and leads a team responsible for:

  • Scaling an experience that enables buyers to checkout quickly and securely, while storing payment details for repeat purchases

  • Leveraging data insights to help shape the checkout experience to specific user cohorts, surfacing the right friction at the right time in the purchase journey

  • Identifying a pipeline of partnership opportunities to meet flexible buyer payment needs while creating incremental value for Etsy

As a product leader, you’ll partner with colleagues across Analytics, Design, Engineering, and Research to build a vision and strategy for achieving a checkout experience that better meets the needs of our customers while driving business value for Etsy. This role has high impact potential and is essential to the future of Etsy Payments!

This is a full-time position reporting to the Director of Product, Data & ML Enablement. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our  work modes and workplace safety policies here.

What the team is like at Etsy

The Etsy Payments team is committed to crafting and maintaining a resilient, streamlined, and scalable payments platform for buyers, sellers, and Etsy globally. Available in 52 countries, Etsy Payments enables buyers and sellers to transact in 21 currencies. The Payments product team is focused on creating a world where people can shop and sell with trust, and where every payment is a positive experience.

What the day-to-day looks like

  • Lead the development of a product strategy for the checkout experience and realize a roadmap of high-impact customer-centric investments

  • Collaborate across functions to identify, prioritize, define, and execute on the right areas that will improve outcomes for customers and drive business impact for Etsy

  • Clearly communicate socialize plans and commitments to diverse stakeholders internal and external to Etsy, including executive leadership

  • Drive the squad's execution by collaborating closely with engineering, analytics, and design partners, having ownership over the performance (and measurement) of the team’s product and operational experiences, including impact to the business and our customers

  • Integrate analysis and customer feedback into product requirements to ensure products satisfy customer needs, as well as wants while achieving business objectives

  • Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law


 

Qualities that will help you thrive

  • 5+ years of Product Management or comparable experience

  • Experience leading online checkout and/or wallet focused initiatives

  • Practical knowledge of ecommerce and payments industry best practices and paths to innovation

  • Experience partnering cross-functionally to identify the most meaningful unmet customer needs, and design and build experiences and other solutions that effectively address them

  • Highly motivated to help the team work with urgency and creativity to build clarity, resolve blockers, and drive impact

  • Committed to learning and growing. You are curious, proactively give feedback to enable the development of others, and are receptive to the gift of feedback

Additional Information
 

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
 
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

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