The Senior People Systems Analyst  will be the primary support role for Workday, a techno-functional expert with with an in-depth understanding of current functionality and design concepts, particularly focusing on Workday Core HCM, Recruiting, Talent & Workforce Planning, Performance Enablement, and other integrated talent tools. This role will also have the responsibility for evaluating current functionality and downstream impacts with consultative recommendations for enhancements, while delivering on the needs for the People & Workplace team and partnerships with the global Payroll, Finance, IT and other relevant teams across Etsy & HoB to drive alignment for an exceptional People System(s) end-user experience.

This is a full-time position reporting to the Senior People Systems Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. 

This role requires your presence in Etsy’s Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here.

What’s this team like at Etsy?

• Exciting Project Portfolio: Join our team to work on a diverse range of projects leveraging cutting-edge technology in Workday HRIS. From system optimization and integration to implementing new modules, you'll be at the forefront of driving impactful changes that streamline HR processes and enhance employee experiences.

• Collaborative Environment: Be part of a dynamic team where your expertise as a Senior People Systems Analyst will be valued and respected. Collaborate closely with cross-functional teams including HR, IT, and business stakeholders to analyze requirements, design solutions, and implement best practices, fostering a culture of continuous learning and growth.

• Innovation-driven Culture: Join a team that embraces innovation and creativity in solving complex HRIS challenges. Collaborate with forward-thinking professionals to explore emerging technologies, implement automation solutions, and drive continuous improvement initiatives, positioning our organization at the forefront of HR technology innovation.

What does the day-to-day look like?

• Provide ongoing production support to the business regarding application functionality and data integrity, including identification, troubleshooting, and resolution of critical production issues, enhancements, and year-end evergreen processes.

• Triage/Analyze use cases, business requirements, identify gaps, develop/create business requirement documents, and translate business requirements into effective and efficient functional design specifications and application configuration solutions.

• Partner, educate and guide users on effective and efficient approaches to implementing new features and provide technical guidance for testing/adoption of new features and functionality.

• Assist with security role identification, assignment, and maintenance.

• Conduct internal data and security audits and participate in internal audit reviews.

• Collaborate with the People Systems Team and business partners to identify system improvements and enhancements while recommending and implementing viable solutions including supporting deployment and testing of changes

• Build and maintain strong relationships with internal stakeholders and Workday support partners. Coordinate with other teams as needed for the successful execution of projects.

• Manage daily Workday Talent System(s) operation, business process configuration and production support for Etsy and HoB for managing the effects of planned system enhancements on current business processes within the system

• Provide consultative guidance to the People Analytics Team to aid in the delivery of robust reporting including dashboards, delivered analytics, and requested reports (i.e. quarterly, annual, and ad hoc reporting requirements).

• Accountable for driving project timelines and progress to ensure deadlines are met by both internal and external stakeholders and adapt work as needed

• Stay abreast of HR technology best practices and evolving Workday technologies to cross-functionally maintain expertise and make recommendations for enhancements.  

• Leverage consultative technical and industry knowledge by participating in Workday Community and other cohorts to remain abreast of evolving technologies & newest trends

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• A minimum of 3 years of hands-on functional and technical experience providing support for Talent Systems, Talent Programs, HR Operations, and Vendor Management.

• Expertise in performance enablement, recruitment/selection, strategy, branding, and metrics.

• Proficiency in Workday is essential, with a focus on the Core HCM module, Recruiting, Talent Planning, Performance Management, Vendor Management platforms, Security, and Reporting.

• Experience with Vndly and Workday Learning is a plus.

• Cross-functional project management support experience, demonstrating exceptional organizational skills, meticulous attention to detail, and the ability to thrive in a rapidly changing, fast-paced environment.

• Strong technical proficiency, particularly in Microsoft Office (advanced Excel skills), with the flexibility to navigate multiple data sources and systems.

• Preferred experience working in a high-tech or high-growth environment.

• Highly developed troubleshooting skills, including tenacity and investigative abilities to identify the root cause of problems.

• Excellent interpersonal and collaboration skills to inspire and build trust, fostering effective working relationships across Etsy and HoB.

• Proven ability to operate successfully in a collaborative, team-oriented environment.

• Functional experience with Workday Integrations related to Talent Systems applications, including CRM, Vendor Management, Assessments, and other third-party tools.

• Be a creative problem solver, collaborative cross-functional partner and love helping users to be proactive in understanding system trends and business models while increasing end-user adoption.  The goal is to drive initiatives to drive data integrity and model ideas into real plans.