Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

What’s the role?

The Senior Manager, Product and Engineering Program Management directs a team of Program Managers with various skills to deliver cross-functional pivotal initiatives that address critical business needs and actualize Etsy’s long-term company strategy.

This candidate will support our Core Product & Enablement organizations by partnering with leadership to identify high-priority and complex work that will benefit from strong program management support. They are motivated by project, program and portfolio management work. They have a dynamic approach to team management and development and look for ways to match team skill sets with program work. They cultivate a curiosity about agile software development principles and continuous process improvement. They are responsible for setting and leading all aspects of the standards for our Program Management team. Most importantly, they are an adept communicator and collaborator who strives to get teams to achieve their full potential.

This is a full-time position reporting to the Senior Director, Strategy & Operations, Product & Engineering. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

This role requires your presence in Etsy’s Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here.

What’s this team like at Etsy?

The Strategy & Operations team plays a vital role in keeping Etsy focused and connected! We connect dots and break silos between functions and teams. We are responsible for:

• Catalyzing strategy-setting, planning, and resourcing for the Product & Engineering orgs.

• Accelerating the delivery of big bets critical to our strategy.

• Keeping the right efforts top of mind through effective communication.

What does the day-to-day look like?

• Lead, coach, and mentor a team of program managers, encouraging a culture of continuous learning, collaboration, and high performance.

• Establish clear expectations, provide regular feedback, empower program managers to make strategic decisions and elevate the program management craft.

• Partner with Core Product & Enablement leadership and Strategy & Operations to define strategic roadmap goals and identify actionable programs for support.

• Collaborate with PgMs and business partners to identify and address potential roadblocks and dependencies across program roadmaps and teams.

• Continuously evaluate and improve program management methodologies to enhance efficiency and effectiveness and share knowledge and expertise across the broader program management community within Strategy & Operations.

• Work with PgMs to review and analyze program performance, identifying areas for improvement and course correction toward successful program delivery.

• Communicate program progress, impact, and insights to senior leadership in Strategy & Operations and Product & Engineering partners.

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities That Will Help You Thrive in This Role:

• PMO/Ops experience in a fast-paced, cross-functional environment (working with teams like Product Management, Design, Engineering, Research, and/or Analytics). As a people leader you have at least 4+ years of people management, specific to leading through change and ambiguity.

• Superb self-management and self-organization. Highly proficient in structuring your own and others’ focus and capacity on the vital few.

• Excellent communication skills; experience developing assets that can be adaptable to all audiences and channels, particularly at the executive level.

• Operational expertise and ability to streamline processes for smooth execution.

• Empower others to define and tackle complex problems, prioritize optimally, and deliver quickly.

• Able to influence outcomes and people without relying on reporting lines or organizational hierarchy. In addition to teams you support this includes working across verticals, partnering with finance, legal, and people teams.

Additional Information

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.