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Senior Engineering Manager, Content Moderation Experience

  • Hybrid
  • New York
  • Full-time

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

$217,000.00 - $281,000.00

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

What’s the role?

The Trust & Safety Content Engineering team is seeking a Senior Engineering Manager to drive the team's technical design, implementation and collaboration as we work to keep Etsy a trusted and safe place for our members. This position requires running multiple complex projects, using strong communication skills to work with applied scientists and machine learning engineers. You will also partner with cross-functional stakeholders from different backgrounds and technical levels.

This is a full-time position reporting to the Director of Engineering, Trust & Safety Content. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.
 

For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here.

What’s this team like at Etsy?

  • The Content Moderation Experience team works on Etsy’s various platforms for suppressing content that should not appear on the site. We integrate with Search, Ads, Recommendations, and Marketing to ensure buyer experiences aren’t diminished by unexpected and violative content.

  • We build and maintain tooling that connects content detection to reviewing tooling, along with how we surface violation information to our members. Our needs are always evolving to match the changing landscape of content on Etsy, and we value collaboration immensely. 

  • We work closely with other Trust & Safety partners in Product, Design, Engineering and Operations, and our ML partners to help execute our content moderation strategy.

  • We value autonomy, understanding, and optimism in our work and strive to foster an environment where individuals are supported, respected, and empowered to take ownership and collaborate effectively.

  • Our product work is mostly in PHP and MySQL. We are proud to have an engineering culture that encourages career growth and learning. You can learn more about our philosophies, tools, and some of the challenges we’ve been solving on our Engineering blog.

What does the day-to-day look like?

  • You will provide leadership and help set the direction for Etsy’s suite of policy violating detection systems, operating as a delivery leader for the Content Moderation Experience squad.

  • You will collaborate cross-functionally to craft plans that achieve our business goals, while delivering new tools to match our evolving policy needs.

  • You will enable your engineers' career journeys through close communication and coaching.

  • Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

  • You have experience leading engineering teams building products that provide immediate impact and require high reliability.

  • You have a strong technical background and are comfortable using it to steer your team to make decisions that balance short- and mid-term needs.

  • You are an excellent coach, mentor, and developer of engineers, having led experienced engineers and built a path of opportunities to grow your team seniority over time.

  • You are highly collaborative, and enjoy working with other squads that are part of your organization, aiming to shape strategy and make decisions for your seller pricing tools work-stream.

  • You are a skilled communicator and leader who is able to adapt your style and level of detail to effectively deliver messages upwards, downwards, and broadly around the company.

  • You value people who are curious, enthusiastic, generous, and responsible.

What's Next

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
 

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Additional Information

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

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