Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

What’s the role?

The Seller Services Team is passionate about making Etsy the trusted partner for creative sellers, helping them succeed at any stage of their business. We believe maintaining a deep focus on craft and consistency helps bring our strategy and mission to life. As a Senior Staff Product Designer, you'll own complex problems spanning the entire end-to-end seller experience. You'll work independently to identify, initiate, and deliver new products, leading and influencing across functions and senior leaders.

This is a full-time position reporting to our Product Design Director for Seller Services. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. 

For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here.

What’s this team like at Etsy?

• A group of 7+ designers responsible for how Sellers experience Etsy - from onboarding them to the Marketplace, to helping them make their first sale, to growing and scaling their business.

• We elevate the quality of every aspect of the Seller experience, defining core patterns for seller tools and workflows and helping other teams to adopt them.

• We're an ambitious bunch who seek to build a marketplace where creative sellers can thrive at every stage of growth.

What does the day-to-day look like?

• Identifying and leading new tracks of work to improve the lives of sellers, working with cross-functional partners to define our vision and strategy

• Diagnosing and addressing gaps in our visual language across seller products and helping up-level it

• Setting the bar for interaction design and solving the most complex Seller interaction problems at Etsy

• Building prototypes that clarify product strategy and influence the organization's priorities

• Making regular use of your soft skills: listening, negotiating, decision-making

• Spending time developing other designers, mentoring and leveling up craft across teams

• Playing a key part in onboarding and improving the design team’s culture and engagement

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• 10+ years of professional experience working in product design.

• Experience building products where the problem space is novel or complex.

• Experience crafting native apps (iOS and Android) and familiarity with platform-specific interaction patterns. You can showcase examples of thinking cross-platforms.

• Experience setting the standard for design quality and running independently, providing direction to designers within the team.

• Excellent visual and interaction design skills, from prototyping to polished execution with an eye for pixel-perfect detail.

• You think in systems and can diagnose complex problems and deliver scalable solutions.

• Proficiency leading workshops and aligning teams around a vision and approach.

• You’re an excellent communicator who can lead teams and influence senior leaders and executives.

• A deep understanding of the tech that powers digital products, and how to collaborate with engineering to make the most of emerging capabilities.

• The ability to context switch and apply a wide variety of product design skills (e.g., design thinking, design strategy, user problem definition, information architecture, service design).

Additional Information
 

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
 
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.