Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

What’s the role?

We are looking for an accomplished product leader with expertise in the Payments area to lead Etsy’s growing Payments Product team. As the Sr. Director of Product, Payments, you will lead a team of Product Managers who build all aspects of our Payments ecosystem, including seller finances, the buyer experience, infrastructure, 3rd party integrations, payments and compliance. Partnering closely with other Seller Service leaders to develop a product strategy, translate it into a roadmap, and drive plan execution; you will help craft the vision of Etsy’s Payments that will lead us into the future.

We seek a candidate who is comfortable leading a large scope and who can seamlessly partner across the organization: with engineers, research, analytics, design, operations, finance, and others. You're an experienced manager who can build and elevate hardworking Product Managers and Group Product Managers, located in New York and Dublin, Ireland. You are passionate about mentoring and inspire a dynamic and impactful Product culture. Do you have a desire to build outstanding products and tackle multifaceted payments challenges? If so, this could be the ideal match.

This is a full-time position reporting to the VP of Seller Services. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.
 

For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice
per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety
policies here.

What's this team like at Etsy?

Our Payments team is committed to creating and maintaining a resilient, streamlined, and scalable payments platform. Available in 46 countries, Etsy Payments enables buyers and sellers to transact in 22 currencies and offers 12 different methods to pay for items on our site. We build experiences that move billions of dollars in global payments around the clock.

What does the day-to-day look like?

• Lead and nurture a growing team, supporting their career advancement through mentoring and professional guidance

• Advocate for the payments needs of buyers, sellers, and internal partners and develop a vision for the future of payments products and a plan to get there

• Drive OKRs and set critical metrics; clearly define requirements, goals, and success criteria for squad leaders and their teams by relentlessly prioritizing and focusing your teams on development that addresses top opportunities which benefit Etsy’s members and our overall business

• Create strong relationships with partners and other parts of the business, to make sure payments supports Etsy’s overall strategy and success

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law

Qualities that will help you thrive in this role are:

• Trust in and dedication to Etsy’s vision, mission and values

• Demonstrated experience in leading product initiatives with at least 5 years of leading and developing product teams, having shown an ability to work effectively in a matrixed organization structure

• A commitment to best-in-class customer experiences

• Passion for solving sophisticated, multi-sided marketplace payments problems, developing strategies and roadmaps, and driving plans

• Experience defining product metrics, using them to drive decisions, and pairing that with a sense for how and when to balance data with intuition

• Solid understanding of the general payments industry and experience with payments regulations and compliance requirements. You are outspoken about payments trends and where payments services are headed

• Customer empathy and curiosity to learn more

• Natural collaboration and communication skills with a track record of building positive relationships across a broad, diverse organization

• Experience working in e-commerce, retail, two-sided marketplaces a plus.

Additional Information
 

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
 
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.