When customers need assistance on Etsy, we jump in to resolve problems quickly. As the primary touch point for our vibrant community of buyers and sellers, we serve as both the voice of the Etsy brand and an important advocate for our community. We monitor the site for items that don’t belong and work to spot suspicious transactions early. It is our job to make sure customers can have confidence in every transaction they make. If you are wholly committed to providing customers with a human, effortless, and trustworthy support experience, you’ll fit right in.